Skip to content
Metric

Feature · Membership management

Gym membership management software

Every member, their plan, what they pay and when they are next due — in one record that the rest of Metric works from. Reminders, renewals, revenue figures and the door reader all read the same membership, so they always agree.

Plans

Seven plan types, at your prices

Set your own price for each plan in Membership Setup. The plan decides how a payment moves the member’s next due date — by calendar month, not a fixed 30 days, so a member who joins on the 15th stays due on the 15th.

Plan types and how each one renews
PlanNext due date after a paymentRecurring discounts
Daily1 day laterNo
Weekly7 days laterYes
Monthly1 calendar month later, same dateYes
3-Month3 calendar months later, same dateYes
6-Month6 calendar months later, same dateYes
Annual1 calendar year later, same dateYes
CustomSet per memberYes

Discounts you define — a student rate, a couples rate — are applied at payment and snapshotted on the payment, so changing a discount later never rewrites what a member already paid. Admission fees are set once for the gym and added to a new member’s first payment when you enable them.

Statuses

A status for every member, kept up to date for you

Statuses change on their own as due dates pass, so the members list you open in the morning is already correct.

  • Active

    Paid up. Counts toward your plan’s active-member limit and gets reminders.

  • Expired

    The due date passed without a payment. Shown on your Expired list the next morning.

  • Suspended

    On hold — for a policy reason or because the member asked to pause.

  • Cancelled

    Left, or unpaid for 14 days. The record and history stay; a payment reactivates it.

Self-registration

Let new members register themselves

Metric generates a branded QR poster for your gym. A new member scans it with their phone, enters their name and mobile number, picks a plan, can take a selfie for their record, and accepts your gym rules and Metric’s terms. Their screen then shows the amount to pay at the desk — the plan price plus your admission fee, worked out by Metric rather than typed by the member.

The record is created as soon as they submit — active, with the payment recorded and a welcome SMS sent — so take the money at the desk straight away. Self-registered members carry a NEW badge until your staff verify the entry, so the desk can see which sign-ups to check against the cash.

Your existing members

Bring your members over in one sitting

Add members one at a time, or many at once in the bulk-entry grid: set the plan, start date and discount for every row in one step, then adjust the rows that differ. Search by name or phone number and filter by status to find anyone in seconds.

Member photos are stored with the record, so the desk can see who is who.

Moving from a register book or a spreadsheet? The step-by-step guide covers what to collect, which date to enter for each member, and what they receive by SMS.

FAQ

Questions gym owners ask

Do expired or cancelled members count toward the Lite limit?

No. Only active members count. Lite covers up to 100 active members at a time; Pro and Enterprise have no limit. Your full history of past members is kept whatever your plan. See pricing.

Do members need to download an app?

No. Members register by scanning your QR poster with their phone camera, and they receive reminders and receipts by SMS. Only your staff sign in to Metric.

Can I record a one-day visitor without making them a member?

Yes. Day passes are recorded as one-off payments with a receipt, and they are reported separately from membership revenue.

Related

Run the gym. Let Metric keep the records.

Start with a 30-day free trial — no payment details needed — or ask for a walkthrough and we will show you Metric with your own plans and prices.

Start free trialContact sales and support